Measuring Employee Engagement the Right Way

Measuring employee engagement the right way is something companies often struggle with. This article answers the questions whether you want to measure it yourself or work with a survey provider. In addition, we dive into the two most common employee engagement scales and discuss their characteristics. After reading this article, you will measure employee engagement…

7 Brilliant Employee Referral Programs Examples

Employee referrals – and employee referral programs – are on the rise. And for good reason: referred new hires are often a better (culture) fit, they are more engaged, less likely to leave, and more productive. In this article, we’ll go over 7 employee referral programs examples. When it comes to creating a brilliant employee…

The Journey towards an Agile HR Function

Agile working methods have been disrupting the technology world for the past 20 years. As such, they’ve created innovation in software development, improved numerous products and increased speed to market. Innovation methodologies have been part of the IT world as key capabilities to deliver value to customers while creating a new organizational culture. Scrum, Kanban,…

Measuring the Customer Experience of HR (Why and How)

The argument for proactively managing the customer experience of HR (CxHR) is clear: organizations who successfully deliver on the ‘moments that matter’ (such as recruitment, onboarding, relocation, life events etc.) can positively influence employee engagement with tangible benefits for retention and discretionary effort. For the more transactional interactions within HR services, HR should deliver an…