Consistently delivering a great customer experience requires motivated and engaged employees – and thus a great employee experience. Customer expectations have shifted dramatically in the last few years as disruptors across countless industries have focused on scaling new heights in terms of customer experience (CX). It’s widely accepted that it’s vital to offer an excellent…
We talk an awful lot about Millennials and Generation Z. How to attract them, hire them, and keep them in our company. Many studies have been done, experts have been consulted, all to figure out the magic formula to keep these younger generations happy and engaged. But what about the aging workforce and its challenges?…
Employee referrals – and employee referral programs – are on the rise. And for good reason: referred new hires are often a better (culture) fit, they are more engaged, less likely to leave, and more productive. In this article, we’ll go over 7 employee referral programs examples. When it comes to creating a brilliant employee…
Agile working methods have been disrupting the technology world for the past 20 years. As such, they’ve created innovation in software development, improved numerous products and increased speed to market. Innovation methodologies have been part of the IT world as key capabilities to deliver value to customers while creating a new organizational culture. Scrum, Kanban,…
HR has considerably evolved in the past decades and continues to do. Yet, core human resource best practices have persisted, serving as guidelines for HR professionals over the years. But what do they entail, and why are they so important? In this article, we’ll go over the 7 best practices for HR. These are crucial…
I know, how come we’re already talking about generation Z, right? Just when you thought you’d finally started to figure out your millennial workers. The fact of the matter is, the first gen Z’ers have entered the workforce. Sure, mostly as interns or in entry-level positions for now, but regardless: it’s time to meet generation…
Employee referrals can add substantial value – and they are on the rise. All the more reason to get started with that employee referral program if you haven’t done so yet. Today we’ll highlight some of the benefits of employee referrals and a few elements every employee referral program should include. Employee referrals and why…
Talent management is one of the most current topics in HR. How can we give candidates the best experience? How can we attract and retain the best people? What do we need to do to win the war on talent? In this article, we’ll dive into the question “what is talent management”, look into creating…
Talent management metrics are tools to measure the inflow, throughflow, and outflow of talent in your organization. This article will explain the use of talent management metrics and why they should be tracked by any HR department. This article is part of a four-part series, which also includes an article about the talent management dashboard.…
As an HR professional, a talent management dashboard (TMD) can be an important tool to understand your workforce and plan for the future. This can be quite a challenge with today’s ever-changing workforce. Time to have a closer look at the talent management dashboard: functions, examples, and a how-to. What is a Talent Management Dashboard?…