In brief HR leaders are confronted with a new reality: artificial intelligence (AI), demographic changes, labor shortages, new organizational designs, rapid shifts in business models, and rising employee expectations are reshaping the world of work faster than most HR functions can adapt. At the same time, organizations are placing greater pressure on HR to operate…
HR doesn’t have an “AI adoption” problem. HR has a readiness problem. Across 334 HR teams, we see the same pattern: HR leaders strongly believe AI will reshape the function and many teams are already using it for tasks like drafting job ads, building L&D content, generating insights, and automating admin work. But without shared…
AI is transforming HR, but not in the way most people expect. The mainstream narrative often suggests that adoption starts in the boardroom, with Chief Human Resources Officers (CHROs) and senior executives setting the pace while the rest of the function follows. However, the reality is more nuanced. New analysis from our collaboration partner Lightcast…
In brief The term ‘strategic business partner’ is often used to describe the goal and objective of HR today. Several organizations have adopted the HRBP operating model to solidify HR as a strategic partner to the business and increase its value and impact. Unfortunately, for many HR functions, the shift to becoming a strategic partner…
Background The early 2020s saw many shifts in the ways we work. Artificial intelligence, the drive towards sustainability, digital adoption, and skills shortages left many HR professionals feeling unprepared for what was required of them. And the rate of change has been unprecedented. Accenture’s Pulse of Change: 2024 Index analysis found that over the past…
In brief We see four megatrends emerging that will impact work. HR will have a critical role to play in creating productive, thriving workplaces: The future of work is defined by digital and technological advancements, changing ways of work, and transformation of workplaces, work, and the workforce. The role of HR in the future of…
In brief The new digital reality Emerging technologies and the digital transformation of organizations are creating a new reality for HR. Beyond just the automation of manual processes, HR has an essential role in driving the organization’s digital agenda by digitizing the employee experience, fostering digital skills, and building the business’s digital capability. However, this…
In brief HR is in the midst of a digital transformation fueled by an increasingly volatile and uncertain world that demands more adaptable and innovative solutions. As we evaluate the progress of Digital HR in recent years, it has not only become more resilient but also more innovative. Despite the encouraging data, unresolved challenges can…
