The Human Resources Coordinator: All You Need to Know
The Human Resources Coordinator plays a key role in addressing issues raised by current employees and new hires and coordinating the various activities within the HR department. In this article, we take a closer look at this role. We dive into the core responsibilities of the HR coordinator, take a look at his/her salary, and conclude with an example job description.
What is the Human Resources coordinator?
A Human Resources Coordinator is responsible for facilitating all key HR functions and programs. This includes issues raised by current and future employees and matters related to employment, compensation and benefits, labor negotiations, and employee relations.
HR coordinators usually report to the HR director and their work revolves around improving HR policies, processes, and practices, and recommending changes to HR management.
Human resources coordinator job description
The human resources coordinator works closely together with the HR director or manager and also works with hiring managers, recruiters, and other HR personnel to ensure that the organization’s HR policies, processes, and practices are as efficient and high-performing as possible.
Large (or very large) companies may use a number of HR coordinators in different areas to maximize efficiency and productivity. There, you may find coordinators for recruiting, employee benefits, learning, and development, etc.
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In this article, we look at the role of HR coordinator from a ‘generalist’ perspective. However, the exact activities and tasks of a coordinator will still differ from one organization to another. Here are some of the tasks that a Human Resources Coordinator usually has responsibility for.
Recruitment and onboarding
HR coordinators assist with and facilitate all key HR functions. When it comes to the recruitment and onboarding of new hires, responsibilities include:
- Assisting with the identification, selection, and interviewing of candidates
- Supporting the administrative part of the new hire process (screening, contracts, updating of HR systems)
- Helping out where necessary during the pre-boarding and onboarding of employees, i.e. staying in touch with them, answering their questions, sending them relevant material, and so on
A relatively big chunk of the HR coordinator’s work consists of performing administrative tasks. These include:
- General administration and coordination
- Answering all internal and external HR-related queries and requests
- Assisting with payroll administration
- Maintaining and updating employee records (in an HRIS)
- Assisting with (and executing) the termination process
- Scheduling meetings, events, interviews, etc.
Performance management is another area where the HR coordinator provides support. This support translates into the following responsibilities:
- Preparing materials for the performance review
- Assisting with performance management procedures
- Organizing performance reviews
Reporting and recommending
An important part of the HR coordinator’s job consists of trying to improve existing processes. In order to do so, the HR coordinator needs to do a lot of research, data analysis, and reporting. Tasks that go with this part of the job include:
- Conducting audits of HR programs such as payroll, benefits, L&D, and retirement
- Generating reports on general HR activity
- Recommending possible actions to improve existing processes
While, especially in bigger companies, the compensation and benefits manager is in charge of, what’s in a name, comp. and benefits, the HR coordinator often also has some ‘benefits-related’ duties. Think of:
- Being the go-to person for employees with benefits-related questions and problems
- Acting as the liaison between employees and insurance providers
- Administering employee health and welfare plans
- Tracking benefit plans (healthcare, retirement, etc.)
- Reconciling benefits statements
HR systems and IT
We already mentioned the HRIS, but a human resources coordinator works with various (HR) systems and technology. Naturally, facilitating – and optimizing – human resources processes involves the use of software and that starts with knowing how to use it. Therefore, a certain proficiency in HR tech is essential, as is an interest in IT.
The HR director
The HR coordinator works closely together with the HR director – or manager – they report to. What this entails exactly will differ per organization, but topics can include:
- Supporting the HR director in educating employees and enforcing company policies
- Supporting the HR director with any special (ad hoc) project they need assistance with
- Reporting to the HR director about all HR endeavors
How to become a human resources coordinator
If you would like to be a human resources coordinator, you’ll generally need a bachelor’s degree in Human Resources or a related field and a minimum of 1 or 2 years of relevant experience in HR work.
Strong candidates are highly organized and should have experience working with HR (payroll) software and HRIS databases as well as administrator and coordinator experience.
Human resources coordinator salary (US & UK)
Salaries will vary depending on specific duties, company size, and location. The average human resources coordinator salary in the US, according to Salary.com, is $47,201. An HR coordinator salary in New York, however, lies around $58,000, while their colleagues in Iowa earn a little more than $40,000 on average.
In the UK, an HR coordinator would expect a median salary of £23,865 per year, according to PayScale.com.
The Human Resources Coordinator plays an important role in the HR department. They’re like a spider in a web; streamlining existing HR processes and making sure all HR operations run smoothly while assisting employees and new hires with their queries.
A Human Resources coordinator is responsible for facilitating all key HR functions and programs.
To become an HR coordinator, you’ll generally need a bachelor’s degree in Human Resources or a related field and a minimum of 1 or 2 years of relevant experience in HR work.
The average human resources coordinator salary in the US is $47,201. In the UK, an HR coordinator would expect a median salary of £23,865 per year.