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Diversity & Inclusion | Certificate Program

Transform your organization into a diverse and inclusive place to work where everyone can thrive by adopting a modern and comprehensive approach to D&I. As a Diversity and Inclusion Specialist, you are a master in inclusive communication, understanding intercultural differences, and driving culture change through powerful diversity and inclusion initiatives.



Online Self-paced

study 3 hours/week to finish in 10 weeks


12 Months

12 months to obtain your certificate


4 courses + capstone project

42 video lessons + assignments + quizzes

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What you will do

Diversity and Inclusion training course

Diversity and inclusion are important parts of every organization's culture with many potential and proven benefits (attracting talent, engagement, retention). But enjoying these benefits takes more than just hiring a diverse workforce: your organization needs to become an inclusive place to work. With the Diversity and Inclusion Certificate program, you will learn the knowledge and skills necessary to create an engaging and inclusive workplace, covering everything from legal issues to challenges facing specific identity groups and even how to successfully implement and manage the necessary organizational culture changes.

Diversity and inclusion foundations

Master the key aspects of diversity and inclusion 2.0, including deep dives into addressing inclusion problems and equal pay.

Inclusive communication

Recognize and overcome biases by mastering conversational skills and strategies to successfully tackle challenging communication.

Intercultural differences

Explore the impact of culture and values on work environments and learn how to solve cultural conflicts and dilemmas.

Driving cultural change

Find out how organizational culture impacts the business and learn to successfully implement and manage cultural changes.

+ program structure


Diversity & Inclusion 2.0

This comprehensive and detailed module will get you up to speed with modern diversity and inclusion. You will learn both about D&I itself and the challenges that you may encounter while working on D&I projects, as well as how to overcome them. In addition, you will learn more about the challenges faced by specific identity groups and dive into case studies. In short, you will know which business challenges you can address with D&I and have the knowledge and skills to do so.


Inclusive Communication Skills

In this module, you will learn about inclusive conversations, why they are relevant in HR, and the knowledge, skills, and abilities they require. You will also learn about biases that can stand in the way of inclusive communication, communication strategies, and managing conflict. Finally, an interactive role-play will help you practice your inclusive communication skills. After this module, you will have the skills and knowledge needed to communicate effectively and inclusively.


Organizational Culture

In this module, you will take a closer look at the context of diversity and inclusion. What is organizational culture, and how does it impact the business? In addition to this, you will learn how to design cultural foundations, follow the culture design process, and get helpful tools. Finally, you learn how to identify the reasons a culture change is needed, and how to implement and manage culture changes.


Intercultural Differences

Diversity and inclusion is especially pertinent within international organizations. Fons Trompenaars is a renowned writer on the topic. After completing his module, you will know how to build an international team, be able to solve cultural conflicts and dilemmas, apply best practices to merger and acquisition interventions, and more. In short, you will be prepared to tackle D&I projects and issues in an international business context.


Capstone Project

The capstone project consists of two parts. The exam is a graded assignment that will test your knowledge with challenging questions and a set of D&I situations. The D&I assignment is a self-paced assignment that will help you analyze the current D&I context of your organization, as well as plan the implementation of necessary interventions.

Download the syllabus for a detailed overview of all lessons, assignments, reading materials, and bonus content.

+ meet your instructors

David Creelman

Data & Analytics Consultant


David Creelman is best known for his extensive research & writing on the most important areas of human capital. He won numerous awards, such as the best book award for his book “Management Reset” and the Walker Award for his research on Boards & HR. He is the CEO of Creelman Research, which can count among its clients think tanks, consultants, academics and organizations from around the world.

Joanna Sosnowska

Assistant Professor at the University of Amsterdam Business School


Joanna Sosnowska is an Assistant Professor at the University of Amsterdam Business School and a member of Future of Work and Organizational Psychology movement. Her research focuses on dynamics of personality and organizational behaviour, and systemic inequalities at work. She is also a member of the Amsterdam People Analytics Center.

Tim Theeboom

Executive Psychologist, Assistant Professor at the VU Center for Executive Coaching


Tim Theeboom is an academically trained consultant, and fascinated by human behavior. He spent more than 8 years studying coaching and change on both the organizational and individual levels. He is currently an Assistant Professor and Executive Psychologist at the Free University Amsterdam Center for Executive Coaching, which oversees and supports research into topics related to coaching effectiveness and work relationships.

Lisanne van Bunderen



Lisanne van Bunderen is a researcher at S-Ray Diagnostics, and previously an Assistant Professor at the University of Amsterdam Business School. Her main focus is strategic management from the behavioral perspective of intra- and inter-team relationships. Her research has covered intra-team hierarchy, power dynamics and inter-group cooperation and competition.

Fons Trompenaars

Culture Guru, Thought Leader and Author


Fons Trompenaars is widely known for his accomplishments as a consultant, trainer, and author. For more than 25 years, he has helped Fortune 500 leaders overcome business and cultural dilemmas to increase effectiveness and performance, with a special focus on globalization, mergers and acquisitions, leadership development, and HR.

Pauline James

Experienced HR Leader


Pauline James has held a number of senior positions and led Employee Relations and Labor Relations in the Canadian market with large national organizations. Over her career she has also held roles in Training & Development, as an HR Generalist, and in Operations. Pauline is committed to teaching and helping leaders to become independent as opposed to promoting reliance on an ‘expert’.

Celine Pan Shi

Strategic Talent and Business Professional


Celine Pan Shi is a global and strategic professional with expertise in talent and business management with a background in psychology. Celine specializes in talent assessment and hiring, leadership development with L&D, employee engagement, performance management, and change and transformation.

Bob Nagar

Coach, Facilitator, and People Development Consultant


Bob Nagar is a coach, facilitator, and people development consultant. Bob helps organizations build data utilization and evidence-based management competencies in HR professionals and business managers. Among other business domains, Bob specializes in organizational culture transformation, strategic and annual business planning, goals design and alignment, stress management tools, and work-life balance.

Download syllabus

Explore the full curriculum in pdf and receive email reminders when enrollment opens


Why should I enroll?

Study after study has proven that diverse organizations enjoy benefits that more homogenous companies do not, including being 35% more likely to have better financial returns (McKinsey) and up to 32.2% higher IPO/acquisition success rates (Harvard Business Review). However, these benefits aren't unlocked by simply hiring a diverse workforce: you also need to create an inclusive workplace. And that is often easier said than done.

In this online diversity and inclusion course, you will learn about the difference between diversity and inclusion. Moreover, you will learn how to create a more inclusive organization where all your employees are welcome and able to thrive. The lessons are a combination of theoretical and practical, so that you are equipped with the knowledge and skills you need to make your D&I initiatives a success.


+   How will this Diversity & Inclusion Certificate Program help me tackle D&I projects?

The Diversity and Inclusion Certificate Program is a comprehensive, in-depth online course that focuses both on the complexities of D&I, as well as the business context for diversity and inclusion. After taking a deep dive into modern D&I, including lessons on legal issues and the challenges faced by specific identity groups, you will focus on the skills and knowledge needed in practice. In addition to an entire module focused on inclusive communication, you will also study organizational culture, so that you fully understand the context of your diversity and inclusion projects.

+   Is there a fixed schedule?

No. This program is 100% online and self-paced! When you learn and how much time you spend each day, week, or month is up to.

In total, you will need to invest approximately 20 hours to finish the program and obtain your certificate.

+   How long do I have access to the program?

In total, you will have 12 months of access to the student portal, all lessons, and learning materials. All certificate program are also part of the Full Academy License, which gives you a total of 18 months of access to everything.

+   Is this program the right fit for me?

If you’re not sure if this program is the right fit, we are here to help you determine which program is the right fit for your goals and needs! Simply talk to one of our admissions advisors or send them an email at [email protected]

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AIHR is recognized by the Society for Human Resource Management to offer Professional Development Credits (PDCs) for the SHRM-CPSMor SHRM-SCPSM.

AIHR is an approved provider with the HR Certification Institute (HRCI®) and recognized to offer recertification credits. Click here to learn more.

Customers reviews

Verified Alumni
from Arlington, United States
The course was informative and well organized. I recommend this course for those HR leaders interested in improving DEI in their organization.
Posted 1 week ago
Verified Alumni
from Spokane, United States
Author didn't leave any comments.
Posted 1 week ago
Verified Alumni
from Alice Springs, Australia
I found this program engaging, practical and relevant.
Posted 2 weeks ago
Verified Alumni
Edyta Pawłowska
from Singapore
Author didn't leave any comments.
Posted 2 weeks ago
Verified Alumni
Anota Banjo
from Toronto, Canada
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Posted 2 weeks ago
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Become a D&I Specialist