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Archives: HR Capabilities & Development

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A 4-step framework for building AI Fluency in HR teams.

AI Fluency Framework for HR Teams: The Path to Impact

By Marna van der MerweNovember 21, 2025

AI is prompting organizations to rethink how work, technology, and leadership come together. A fintech company, Bolt, has replaced its HR department with an AI-powered People Operations function. Meta and IBM are investing heavily in AI infrastructure, while Moderna has merged its HR and IT teams to drive deeper integration between human and technological capabilities.  For HR,…

Durable skills for HR professionals include communication, decision-making, leadership, and writing.

Why Durable Skills Are HR’s New Currency in the Age of AI

By Marna van der MerweOctober 24, 2025

The narrative is everywhere: AI is replacing HR roles. IBM has reported that AI now handles 94% of routine HR tasks, and headlines regularly predict an AI-first workplace where algorithms replace recruiters, managers, and HR leaders. As with most of these statements, the reality is far more nuanced and warrants further exploration. Research from Lightcast…

Future ready HR skills report preview.

The HR Skills Gap Is Wider Than You Think

By Marna van der MerweAugust 8, 2025

In brief The capability disconnect: skills gaps you can’t ignore HR is being asked to lead with more strategy, digital, data, and business impact. But most teams aren’t equipped to deliver on those expectations. This is supported by our research with 961 HR teams and 13,665 HR professionals, one of the most comprehensive studies on…

Three pillars for leading with AI in HR: deep HR expertise, practical AI understanding, & responsible tool use.

Foundational HR Expertise Your Team Needs To Lead With AI

By Dieter VeldsmanAugust 1, 2025

AI is reshaping how HR works, but most teams still aren’t ready to use it in a strategic, consistent, and responsible way. AIHR’s research across 334 HR teams found that while 65% show strong buy-in for AI, only 35% feel confident they have the skills, exposure, and development opportunities needed to support AI in daily…

Why So Many HR Capability Building Efforts Fail and How To Get It Right

By Dieter VeldsmanMay 16, 2025

HR leaders today face mounting pressure to deliver more impact—and to do it faster than ever. But what’s holding them back? Our research, spanning over 960 organizations, reveals common hurdles like execution challenges, skill shortages, and misaligned systems of work. These barriers prevent even the most well-intentioned HR strategies from producing real, tangible results. Despite…

Steps for building tactical HR capability, including defining roles, investing in tools, and assessing skills and gaps.

Building a Tactical HR Capability: Actions for HR Leaders

By Marna van der MerweDecember 13, 2024

HR teams are increasingly under pressure to be more strategic, driving long-term organizational success while addressing workforce needs. Yet, only 64% of HR professionals feel confident in translating strategy and aligning HR priorities, indicating a significant challenge within the field. HR faces barriers that limit its ability to focus on strategic imperatives—lean back-office operations, insufficient…

HR Investment Is Flawed: 4 Essential Actions To Fix It

By Dieter VeldsmanAugust 16, 2024

HR strategy research insights at a glance In partnership with Revelio Labs, our analysis of 50 top-performing companies on what sets their HR investments apart revealed four insights: Execution is the Achilles’ heel of strategy. Over 90% of strategies fail to materialize as planned.  HR leaders, in particular, encounter significant hurdles when executing their strategic initiatives.…

5 challenges that inhibit the success of the CHRO role.

CHROs Are Failing and It’s Our Fault: 5 Barriers to CHRO Career Success

By Marna van der MerweMay 17, 2024

In brief The CHRO role is notoriously difficult and complex, leaving many CHROs feeling ill-equipped and unprepared. Politics, a complex stakeholder environment, and Board dynamics are some challenges new CHROs face. For many, this makes the role unappealing.  Only 40% of senior HR leaders say that they have the ambition to move into the CHRO…

6 areas HR can contribute in as a force of good.

HR as a Force for Good: Driving Positive Change in Business & Society

By Dieter VeldsmanFebruary 8, 2024

In brief In this article, we will discuss: Globally, organizations are already experiencing the future of work. As the external environment becomes more volatile and unpredictable, organizations grapple with challenges that reactive actions can no longer address. Instead, systemic issues and external influences are challenging the sustainability of organizations.  For HR, this presents an opportunity…

The 6 components of an effective listening strategy.

Continuous Employee Listening Strategy: Creating Belonging, Safety & Trust

By Dieter VeldsmanDecember 21, 2023

In brief In today’s rapidly changing work landscape, the relationship between employees and employers is undergoing a significant transformation.  With increasing layoffs, more network-oriented approaches to managing companies, and new technological developments, such as the uncertain impact of AI on our jobs, trust has become critical in fostering productive, collaborative, engaged workplaces. Traditional listening methodologies,…

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