The Best Articles on the Employee Experience
Managing the employee experience is one of the most important factors for good Human Resource Management (HRM). On this page, you will find the most relevant articles related to employee experience that we’ve published on this platform.
Although all the articles below touch upon the employee experience, some touch more on the topic than others. Below you will find a brief list of the most relevant articles:
- A Complete Guide to the Employee Experience
This is our flagship article about the employee experience. Most of your questions will be answered once you’ve read this article.
- Get Your Employee Experience Right (And Your CX Will Follow)
Consistently delivering a great customer experience requires motivated and engaged employees – and thus a great employee experience. This article answers how we should do this.
- Measuring the Customer Experience of HR (Why and How)
Volker Jacobs is one of the founding fathers of the employee experience. In this article, he talks about the Customer Experience of HR and how this relates to the employee’s experience. The article offers a number of practical guides for measuring these experiences.
- The Journey towards an Agile HR Function
The employee experience is key in agile HR. This article offers a number of approaches to follow to implement agile HR in an organization. The article demonstrates that for each of these steps, the experience of the employee is key.
- 3 Tips to Create a Better Employee Experience (That Drives Engagement)
This article provides 3 tips to create a better employee experience. First, do the research! An evidence-based approach will yield more results than ‘going with the flow’. Second, it is important to know where you want to go: define the employee experience that you wish to create. Third, look for gaps that need to be addressed to get there. This article provides a number of practical tips to upping your employee experience game!
- What Benefits Do Employees Value Most
One of the key ways of improving the employee experience is by listening to the employees. This is what this article focuses. By figuring out what benefits employees value most, the experience can be vastly improved with little effort.
- How Employee Journey Mapping can Change the Employee Experience
Another effective way to greatly improve the employee experience is by going over the employee journey. What are the moments that matter to the employee? By tracking these moments and improving them, the employee experience will greatly improve. This article shows that not all moments are the same. For example, the first day at work is more important than the second day in terms of experience. This article provides some great tips on how to maximize the employee experience.
These and the other articles below show a great overview of everything we have on the employee experience. Happy reading
Flextime is an increasingly popular employee benefit. While some of us like to get up bright and early, others prefer working late; giving your employees the freedom to choose what time of the day they prefer to work will provide them a better sense of control over their daily activities. In this article, we take…
As an HR professional, have you ever wondered what would be the best jobs for older workers? If you haven’t, you may want to give this question some thought as it is something that will become increasingly important. The aging workforce has been a reality for a while now. Since 2011, there have been 10…
Babyboomers, Gen X, Millennials (or Gen Y), Gen Z… Each generation of workers comes with its own letter of the alphabet. And about every generation, you can find heaps of articles, surveys, and research papers. But what comes after generation Z? Or better put, who comes after generation Z? That’s what we’ll take a look…
There’s a lot of talk about digital HR and the digital workforce. In this article, I will answer the question of what the digital workforce is and how you can apply this knowledge to make better people decisions. To do this, I use the five key characteristics that any digital workforce needs to have. What…
Company culture is important, that much we know. But it’s also a phenomenon that is difficult to grasp since it’s always evolving. Building an awesome company culture, therefore, isn’t an easy task. In this article, we’ll take a look at 3 great company culture examples. Before we dive into those examples though, we’ll define company…
Various studies show that by 2025, the generation of Millennials (those born somewhere between the early eighties and mid-nineties) will comprise the majority of the global workforce – 75% of it to be exact. Together with Generation Z (those born somewhere between the mid-nineties and early 2010s), Millennials will dominate the workplace in the not…
Not every organization has a dedicated Internal Communications (IC) team or person. And guess who often has to pick up the slack? Indeed, HR. While taking care of effective communication towards employees is one of the key functions of Human Resources, there is a difference between spreading people-related information only and implementing a full-on internal communications…
Employee experience is not only a top priority for organizations today. As digital thinking is transforming our consumer habits and experiences in respect to every interaction we have with a person, product, place, service or company, the employee experience – which is defined by various moments – is gradually becoming an expectation from the workforce.…
A couple of times a year, employee morale just naturally dips. During those dark, cold, and often short, winter days for example. Or after the summer holidays or a long weekend even. And sometimes, employees simply go through a period where they feel less motivated for no apparent reason. Whatever the reason though, you don’t…
The employee journey is receiving an increasing amount of attention from HR practitioners – and for good reason! In this article, I will explain what the employee journey is and how it can be leveraged for the benefit of the employee and the employer. So, let’s get started. ContentsWhat is the employee journey?The employee journey…