Memory is an Occupational Psychologist, Data Scientist, Speaker & Managing Consultant at Industrial Psychology Consultants (Pvt) Ltd., a management and human resources consulting firm helping companies to maximize returns on human capital. He has extensive experience in Human Resources Management, in both line function and consultancy services.

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Predictors of Job Performance: What Drives Insurance Sales Agents [Case Study]

Understanding predictors of job performance enables organizations to assess candidates for relevant characteristics and, ultimately, hire people who will help the company succeed. Drivers of performance differ per job and organization, and you need to pinpoint them correctly to create impact. Let’s have a look at how an organization assessed predictors of job performance of…

HR Analytics Case Study: HR factors that influenced financial performance in a Bank

A lot of people analytics professionals are looking into the drivers of performance in their respective companies. Not too long ago, we undertook a study to establish the drivers of performance for a financial institution. The question was which Human Resources factors in staff influenced the performance of different branches and professionals in the organization.…

Case study: Key Drivers of Retail Sales Performance

We approached a major fast-moving consumer goods (FMCG) company operating in Zimbabwe with the intention to help management understand why some of their retail outlets performed above expectation while other outlets performed below expectations. The aim was to identify controllable and non-controllable factors that influence the performance of each outlet. The identification of controllable factors…