HR Administrator

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As taught in the Full Academy Access
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The HR administrator is an entry-level position focusing on documentation of employee information, evaluation of employee relations, management of HR data and HR data systems such as the HRIS

Contents
Role family, salary range & work experience
Key responsibilities
Job description template
Detailed responsibilities & tasks
KPIs for this role


Role family, salary range & work experience

  • HR Role family: Service Champion

Key responsibilities

  • Ensures correct record-keeping of employee information and HR data
  • Acts as the first point of contact for third party vendors or suppliers in terms of data requirements and process integration
  • Prepares various HR documents, including contracts, onboarding guides, or compensation lists, to support the smooth running of the HR department
  • Support HR projects, including research and data analysis, and contribute to the development of HR policies and procedures

Job description template

Job Title: HR Administrator
Location: [Insert location]
Reports to: [Insert name and title of supervisor]

Job Summary
The HR Administrator will be responsible for performing a variety of administrative tasks, including record-keeping, data entry, and scheduling, and providing support for HR programs and initiatives. The successful candidate will play a key role in ensuring the smooth operation of the HR function and the delivery of high-quality HR services to employees.

Key Responsibilities

  • Maintain accurate and up-to-date employee records, including personal information, employment history, and benefits enrollment
  • Process new hire paperwork, conduct pre-employment screening, and coordinate onboarding activities
  • Update and maintain HR information systems, ensuring data accuracy and integrity
  • Respond to employee inquiries related to HR policies, procedures, and programs, and direct inquiries to the appropriate HR representative as needed
  • Coordinate HR programs and initiatives, including training and development programs, performance management, and employee engagement activities
  • Support HR projects, including research and data analysis, and contribute to the development of HR policies and procedures
  • Manage HR calendars, schedule meetings and appointments, and coordinate travel arrangements as needed
  • Assist with benefits administration, including enrollment and changes, and respond to employee inquiries related to benefits
  • Prepare and distribute HR-related communications, including announcements, memos, and policies
  • Assist with HR reporting and data analysis as needed

Key Skills and Qualifications

  • High school diploma or equivalent required; bachelor’s degree in human resources or related field preferred
  • 1–3 years of experience in HR administration or related field
  • Strong administrative skills, including record-keeping, data entry, and scheduling
  • Knowledge of HR policies, procedures, and programs, with a basic understanding of employment laws and regulations
  • Strong communication skills, including the ability to write clear and concise messages and interact with employees at all levels of the organization
  • Attention to detail, with the ability to maintain accurate records and ensure data accuracy and integrity
  • Computer skills, including proficiency in Microsoft Office and experience with HR information systems and databases
  • Ability to handle confidential information with discretion and maintain confidentiality at all times
  • Strong organizational skills, with the ability to prioritize tasks and meet deadlines
  • Teamwork skills, with the ability to work effectively as part of a team and collaborate with other HR representatives

Detailed responsibilities & tasks

  • Maintain accurate and up-to-date employee records, including personal information, employment history, and benefits enrollment
  • Process new hire paperwork, conduct pre-employment screening, and coordinate onboarding activities
  • Update and maintain HR information systems, ensuring data accuracy and integrity
  • Respond to employee inquiries related to HR policies, procedures, and programs, and direct inquiries to the appropriate HR representative as needed
  • Coordinate HR programs and initiatives, including training and development programs, performance management, and employee engagement activities
  • Support HR projects, including research and data analysis, and contribute to the development of HR policies and procedures
  • Manage HR calendars, schedule meetings and appointments, and coordinate travel arrangements as needed
  • Assist with benefits administration, including enrollment and changes, and respond to employee inquiries related to benefits
  • Prepare and distribute HR-related communications, including announcements, memos, and policies
  • Assist with HR reporting and data analysis as needed

Detailed skills description

  • Administrative skills: HR Administrators must have strong administrative skills, including record-keeping, data entry, and scheduling. They should be organized and able to prioritize tasks effectively.
  • Attention to detail: HR Administrators must have a strong attention to detail to ensure accuracy in record-keeping, data entry, and other administrative tasks.
  • Communication skills: HR Administrators must have strong communication skills, including the ability to write clear and concise messages, interact with employees at all levels of the organization, and respond to employee inquiries and concerns in a timely and professional manner.
  • Knowledge of HR policies and procedures: HR Administrators must have a basic understanding of HR policies, procedures, and programs, as well as employment laws and regulations.
  • Customer service: HR Administrators must have strong customer service skills and be able to respond to employee inquiries and concerns in a friendly, helpful, and professional manner.
  • Analytical skills: HR Administrators should have strong analytical skills to be able to analyze data and provide insights and recommendations for HR programs and initiatives.
  • Teamwork: HR Administrators should have strong teamwork skills and be able to work effectively as part of a team and collaborate with other HR representatives.
  • Adaptability: HR Administrators should be able to adapt to changing priorities and work effectively in a fast-paced environment.

KPIs for this role

  • Timeliness and accuracy of HR administrative tasks such as data entry, record-keeping, and scheduling
  • Compliance with employment laws and regulations related to HR activities, such as maintaining accurate employee records and completing required reporting
  • Employee satisfaction with HR services and responsiveness to employee inquiries and concerns
  • Successful onboarding of new employees, including timely completion of required paperwork and orientation activities
  • Completion of HR projects and initiatives within established timelines and budget
  • Maintenance of HR information systems and databases, ensuring data accuracy and integrity
  • Contribution to the development and implementation of HR policies and procedures
  • Effective communication with internal and external stakeholders, including employees, managers, and external vendors
  • Ability to identify and escalate HR issues and concerns in a timely manner
  • Participation in HR training and development activities to enhance skills and knowledge


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