Jean-Paul Lucassen started his career at Dutch Railways (NS) in 2007 in Procurement. He then made the step towards finance within HR. His fascination for HR was born and not much later NS had a People Analytics department of which Jean-Paul is the lead. Jean-Paul is a storyteller and seeks for the stories behind the numbers to make the story complete.
In the process of heading towards the post-pandemic era, it is great to see that People Analytics events are being held live at venues across the globe again. As it is very interesting to see how we come out of the crisis in general, I am also curious to see how People Analytics has evolved…
I have a news app on my smartphone that pushes the number of positive COVID-19 tests in the Netherlands on a daily basis. In the same message, they mention the absolute difference with the day before. Those numbers can be pretty frightening. What the message does not mention is the number of tests of that…
Who would have thought that 2020 would bring us a ‘new normal’? In the Netherlands, the impact of the COVID-19 pandemic on Dutch Railways has been all over the news. Train traveling as we knew it will probably never return, which has big financial consequences. It has also had an impact on our People Analytics…
On the 25th of May 2018, the world of People Analytics changed. On that date, the General Data Protection Regulation (GDPR) was applied by the European Union. The GDPR sets out requirements for organizations on how to collect, store, and manage personal data. In this article, I will examine the impact of GDPR on People…
The number of articles on People Analytics is increasing. Taking a quick look at LinkedIn is enough to get you settled for a day of reading easily. Which is not bad in times of working from home during these strange COVID times (please all stay safe!). Most articles are theoretical: they discuss how People Analytics…
Dutch Railways (NS) has about 1,000 managers. What makes these managers effective? To answer that question Hanneke Beelen (Leadership) and Jean-Paul Lucassen (People Analytics) of NS worked together with the University of Amsterdam to study the effectivity of leaders in operations. Read on to learn about their findings. The impact of good leadership Leadership is…