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2027 HR Priorities: Redesigning for the Future

Organizations increasingly expect HR to deliver more, but many functions are not yet set up to do it. Discover the five priorities that will help HR leaders close that gap in 2027.

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Outdated structures are limiting HR’s impact 

AI adoption, capability shortages, workforce risk, and continuous transformation are changing how organizations design work and build capability. HR must help shape that response, but many functions still try to meet these new demands through operating models built to deliver traditional HR services in a human-only workplace. 

This disconnect is already visible. While 73% of HR leaders believe their strategy aligns with the business, only 30% of business leaders agree. Adding more initiatives will not close that gap. HR must redesign how the function works to meet business expectations and deliver meaningful value.

Identify the changes your HR function needs to make

The 2027 HR Priorities Report turns these challenges into a practical agenda with five priorities you need to focus on in the coming year: 

  • Redesign work for human-AI performance 
  • Prioritize talent as an enterprise capability 
  • Define shared workforce authority
  • Redesign HR’s operating model for human-AI delivery 
  • Refocus HR investment on capabilities with the highest return 

Each priority combines market evidence, a clear strategic shift, and practical actions you can adapt to your own organization.

Focus your 2027 plan on where it creates the most value 

Bring the report into your planning when you need to: 

  • Shape or refresh your 2027 HR strategy 
  • Define HR’s role in AI and workforce transformation 
  • Rethink your talent model or HR operating model 
  • Strengthen the case for new capabilities and investment 
  • Prepare for an HR leadership or executive planning session 

Download the 2027 HR Priorities Report to understand the forces shaping HR and guide conversations about how your function needs to evolve.

2027 HR Priorities Report

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