Employee Experience and Design Thinking in HR | Online Course
only available as part of a certificate program
4 modules + case studies
12 video lessons + assignments + readings
What you will do
Use EX to create a unique competitive advantage
Being employee-centered lets you focus on the touchpoints and problems that really matter. And that is exactly what we do when designing an employee experience. After taking this training course, you will be able to identify countless opportunities to improve your organization's EX and, in turn, make your employees better and successful at their job.
+ course structure
Design Thinking in HR
Design Thinking in HR - Part II
Employee Experience - Part II
Download the syllabus for a detailed overview of all lessons, assignments, reading materials, and bonus content.
+ meet your instructors
International Employee Experience Expert & Keynote Speaker
Ben Whitter is an Employee Experience expert. He authored the book Employee Experience, and he is Chief Experience Officer at the World Employee Experience Institute (WEEI), an independent employee experience company. Recognized as one of the World’s leading authorities on employee experience, Ben has pioneered and popularized the concept of EX worldwide. Ben shares his work & research through popular keynotes, advisory services, and executive coaching.
HR Technology Entrepreneur
Raymond Hannes is an HR technology entrepreneur at heart, having founded multiple companies. He helps organizations to invent the future of their company. He is a board member and mentor at the PortXL accelerator and a partner in the Startup Foundation. His expertise includes Design Thinking, Strategy, Technology, HRM, Innovation Management, Lean startup, HR analytics, and Human interaction.
Design the right solutions
Learn how design thinking can improve the employee experience and how to design the right solutions quickly.
Master Employee Experience
Understand the impact of focusing on employee experience, and how to move your organization from engagement to experience.
Build an EX team
Which roles do you need? Which skills do you need? Learn how to build your EX team, create an EX strategy, and build a business case for it.
Test value propositions
Learn how to build employee value propositions and optimize them through testing and experimentation.
Download the syllabus for the Digital HR Certificate Program (includes the Employee Experience and Design Thinking in HR course).
All our programs include
Real-world projects & case-studies
Develop practical skills through working on real-world projects taught by the world’s best leading experts
Global HR practitioners community
Collaborate and solve problems on the spot by connecting with peers and HR professionals from around the world
Globally accredited and recognized programs that are designed to help you learn practical skills and succeed
Customize your learning path with your personal coach who is your one point of contact for everything AIHR
FREQUENTLY ASKED QUESTIONS
Why is this course relevant?
In today’s competitive business environment, your company can gain a much-needed advantage by turning employee journeys in world-class employer experiences that wow your people and help you attract and retain top talent. If you would like to help your organization become more competitive by putting its employees at the heart of HR, this is the right training course for you.
Why is this course not sold individually?
To optimize the quality of your learning experience, the Employee Experience and Design Thinking in HR course is not available for standalone enrollment. The course is part of our Digital HR Certificate Program and also included with the Full Academy Access License.
What is Employee Experience?
Employee experience is about maximizing the interactions that employees have throughout their journey at your organization. This includes all interactions from pre-hire up to their retirement.
Designing positive employee experiences starts by seeing (HR) processes through the eyes of the employee and maximizing all the interactions that an individual has with your organization to create a deep sense of belonging and strong connections to the organization, brand, and colleagues. A higher level of employee engagement could be one of the many outcomes of a positive employee experience.
SHOW MORE FAQS SHOW LESS
+ Is there a fixed schedule?
No. This training is 100% online and self-paced! When you learn and how much time you spend each day, week, or month is up to.
In total, you will need to invest approximately 12 hours to finish the course.
+ How long do I have access to the course?
In total, you will have 12 months of access to the member portal, all lessons, and learning materials.
+ Are there subtitles available?
Yes. All our online trainings come with English subtitles.