The HR Service Delivery Model Canvas is designed for HR Leaders to drive internal HR alignment and help HR showcase its value and contribution to business success. The Canvas provides a strategic overview of all the key aspects of your HR organization, such as your: When filled in properly, the canvas provides a blueprint of…
With 7 million-plus job openings and an unemployment rate of 3.6%, the U.S. labor market continues to lean heavily in favor of candidates. Job seekers not only have more flexibility in choosing where they work but also enjoy on-demand access to career opportunities through any number of job boards, communities, social media channels, and other…
Consistently delivering a great customer experience requires motivated and engaged employees – and thus a great employee experience. Customer expectations have shifted dramatically in the last few years as disruptors across countless industries have focused on scaling new heights in terms of customer experience (CX). It’s widely accepted that it’s vital to offer an excellent…
“What benefits does your company offer its employees?” This question tends to pop up a lot in job interviews—often right after the interviewer asks “Do you have any questions for me?”. And employee benefits are a fair thing to inquire about; most of us would like to know the perks that a job will give…