Natural Language Processing icon

Natural Language Processing | Online Course

Interviews, surveys, and performance reviews are valuable sources of information. However, as the data is largely unstructured, analysis can be time-consuming. In fact, reviewing thousands of exit interviews and performance reviews is just impossible.

In this course, you will learn to apply natural language processing to analyze such data in minutes and reveal employee insights hidden in unstructured data. You will also gain hands-on experience with your new NLP capabilities through building a chatbot and setting up a "Voice of the Employee" program.


Online Self-paced

9 hours


Single course

only available as part of full access


3 modules

9 video lessons

What you will do

Natural Language Processing Training Online

Natural language processing for HR

From sentiment analysis to Voice of the Employee programs, Natural Language Processing opens up many opportunities to get faster and better insight into your workforce. Instead of wading through countless pages of surveys and relying on gut feeling, you can use NLP to slash time spent on analysis while also boosting the quality of outcomes.

+ course structure


Introduction to NLP


Algorithms in NLP


Voice of the Employee (VoE)

+ meet your instructor

Eduardo Valencia profile picture

Eduardo Valencia

Data Analyst & Data Scientist


Eduardo Valencia is a data analytics manager and people analytics manager at MeaningCloud, an NLP consultancy. He’s a much sought-after trainer on educating experienced HR professionals around the world on big data and data analytics. Eduardo is the author of three best-selling books on People Analytics and Data Coaching. Eduardo studied at the University of Navarre, Spain and has an educational background in both linguistics and data analytics.

NLP for HR

Uncover valuable employee insights in a matter of minutes using Natural Language Processing.

Voice of the Employee

Learn how to set up a successful Voice of the Employee (VoE) program to better understand your workforce.

HR chatbot

Buikd your own HR chatbot to save time, increase productivity and boost engagement.

Machine learning

Explore the two different approaches to Natural Language Processing: machine learning and linguistic engineering.

Enroll now

Learn in-demand HR skills by unlock the full power of the AIHR curriculum, including access to the Natural Language Processing course.

18 months full access

60-day money-back guarantee

Community & (live) events

Personal coach

Compare pricing plans
Full Access
$ 1,797
$ 1,437
9 Certificate Programs
installments from $ 249 / month

All our programs include

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human resources case study

Real-world projects & case-studies

Develop practical skills through working on real-world projects taught by the world’s best leading experts

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Global community of human resources professionals

Global HR practitioners community

Collaborate and solve problems on the spot by connecting with peers and HR professionals from around the world

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Accredited HR training courses

Accredited education

Globally accredited and recognized programs that are designed to help you learn practical skills and succeed

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best rated support and help

Personal Coach

Customize your learning path with your personal coach who is your one point of contact for everything AIHR


Why should I enroll?

Not all people data is as easy to analyze as, for instance, turnover numbers. Unstructured data like survey responses and interview transcripts hold valuable information, but in a format that doesn't lend itself to easy analysis using traditional methods.

Natural Language Processing lets you analyze unstructured data in a fraction of the time it would otherwise take. It also unlocks many other possibilities, such as building your own HR chatbot, and setting up effective Voice of the Employee programs.

How do chatbots benefit HR?

The advantages of Voice of the Employee programs are obvious, but the relevance of chatbots for HR might be harder to spot. After all, aren't chatbots more relevant to customer service than human resources?

Your employees are HR's customers, however, so both they and you stand to benefit from a well-executed chatbot project. Not only will you both be able to save time by streamlining standard requests, chatbots are also a great way to improve engagement. In this online training, you will learn how to build an HR chatbot, so that your organization can also enjoy these benefits.


+   Is there a fixed schedule?

No. This training is 100% online and self-paced! When you learn and how much time you spend each day, week, or month is up to.

In total, you will need to invest approximately 9 hours to finish the course.

+   How long do I have access to the course?

In total, you will have 12 months of access to the student portal, all lessons, and learning materials. All courses are also part of the Full Academy License, which gives you a total of 18 months of access to everything.

+   Are there subtitles available?

Yes. All our online trainings come with English subtitles.

+   Is this online course the right fit for me?

If you’re not sure if this course is the right fit, we are here to help you determine which training best fits your goals and needs! Simply talk to one of our admissions advisors or send them an email at [email protected]

Turn qualitative data into insights for HR

Leverage the power of natural language processing