Design Thinking & Employee Experience

Having a world-class employee experience can give your organization a much-needed advantage in today’s competitive labor market. This course equips you with the skills to enhance employee experience, allowing your organization to attract, retain, and motivate the right talent at all levels. You’ll gain access to practical tools and templates that enable you to apply design thinking for HR immediately. 

Want to start learning design thinking and employee experience today? Get Full Academy Access to unlock this course plus much more!

Employee experience is about optimizing the interactions that employees have throughout their journeys at your organization, from pre-hire to retirement. It is not just a nice-to-have that HR can work on when they have the time. Positive employee experiences can lead to higher job satisfaction and employee engagement, which result in better business outcomes for the organization. According to an MIT CISR study, organizations that invest in EX have double the customer satisfaction and 25% more profitability than those that don’t.

Investing in a comprehensive employee experience training, like AIHR’s Design Thinking and Employee Experience course, helps you gain the skills to deliver these kinds of results.

Design thinking for HR is a human-centered problem-solving approach that enables organizations to deeply understand employee needs and design solutions that meaningfully improve the employee experience. Instead of relying on assumptions or traditional HR processes, design thinking guides HR professionals through a structured process: empathize, define, ideate, prototype, and test, to create innovative practices that enhance every stage of the employee journey.

By applying design thinking, HR teams can redesign outdated processes, build more engaging employee experiences, and deliver solutions that drive both performance and satisfaction.