The term “work smarter, not harder” captures the essence of workforce optimization. As we move into an era where the expectations of customer satisfaction, service delivery, and excellence rise, how does the workforce respond to this need? You can’t always hire more employees because this would only increase your operational costs. In fact, what you…
As the name suggests, Human Resources is about people. And while we often hear that HR needs to be more business-oriented, data-driven, and digitally dexterous, we shouldn’t forget that being a people advocate is an essential part of being a competent HR professional. Why is this so important, and how can you become a true…
The pandemic-driven work revolution has brought a lot of changes. One of the most consequential ones is the shift in people’s expectations of how, when and where they want to work. The trend towards creating more individualized workplaces is not a new phenomenon. It was in the making long before the pandemic (especially among tech…
Not every generation has a chance to fundamentally reimagine the way we work. For HR professionals, the COVID-19 crisis and the trends it has accelerated in the world of work are a great opportunity to make a lasting positive impact. But unlike the last work revolution driven by now ubiquitous technology like PCs and emails…
Whether you are an experienced HR business partner or you are interested to learn some business partner skills, this resource page will provide you with all the resources you need. We will cover content on the strategic role of the HR business partner, the basics of HR metrics & analytics, communication skills, employee experience, and…
One of the most famous business quotes comes courtesy of Peter Drucker (the father of management thinking) “If you can’t measure it, you can’t improve it.” The quote is quite apt when it comes to understanding employee training metrics because how else can you show results and make improvements? Year on year, L&D departments within…
There’s no denying it; nothing in the post-pandemic era of work will be the same. Many of the employees who left their offices to work from home in early 2020 have fundamentally changed. So much so, that the companies that now want to return back to normal are finding out that their employees don’t. In…
We’re in the middle of a revolution in the workplace. The way we work and where we work is constantly being challenged and changed. It’s also forcing employers to rethink their talent acquisition and employee retention strategies to keep up to pace with these constant changes. This means that employee retention rate is one of the…
Whether you’re a learning & development (L&D) beginner or a seasoned professional, having all the relevant resources from the L&D field in one place offers a lot of value. That’s why we’ve created a list of key learning and development resources, divided into several topical categories: General L&D and Human Resources Development (HRD) Training needs…
As we emerge from the coronavirus pandemic, one thing is becoming crystal clear: despite the accelerated automation and the expanding adoption of AI and technology in the workplace, the greatest asset any company has is its people. Indeed, if there is one lesson to be drawn from the impact COVID-19 has had on the world…