As many as 80 percent of the global workforce are the so-called deskless workers – people who do not work in an office environment and who work in sectors such as retail, hospitality, or healthcare. Without these essential workers, our economies would ground to a halt. Yet, most of the recent public debate about the…
Continuous learning leads to continuous growth and improvement. Job shadowing is one of the most effective on-the-job learning methods. Organizations that implement a job shadowing program have the opportunity to upskill their employees, improve their processes, and innovate. So, what exactly is job shadowing, and how can your organization implement an effective job shadowing program…
Hiring a new employee demands a significant investment of resources, including time and money. When you invest in this, the last thing you want is a new employee to quit after a few weeks or months and have to begin the hiring process all over again. So, how can you reduce new hire turnover in…
Companies have a responsibility to ensure their employees reflect the communities they serve and build an equitable and inclusive environment for them to thrive in. Using DEI metrics to assess your organization’s efforts and then acting on the resulting data is key to ensuring furthering the DEI mission. What are the key DEI metrics to…
Employee engagement metrics are increasing in importance as ways of working become more complex and remote. These metrics are a vital indicator of employees’ level of connectedness and motivation. It goes without saying, but an engaged employee is more productive, contributes towards the company vision more purposefully, and has higher levels of commitment. Employee engagement…
Organizations today are facing the question of how to accurately measure productivity, particularly as the world becomes more and more remote. Furthermore, the question of measuring productivity has moved beyond measuring a simple ‘output.’ It is nuanced, taking into account external and internal factors and the organization’s needs at a particular given point. Organizations and…
We’ve heard the quote ‘people are your most important asset’ for decades now in business, but what does it mean? It’s easy to understand that people are the ones that deliver on the organization’s value proposition and vision; however, is there a way to quantify this? Enter employee lifetime value (ELTV) which aims to quantify…
HR professionals need a multitude of different skills to do their work well. We’ve had a look at skills and competencies HR generalists should have to succeed in their roles, and analyzed which are the most important. This article will provide you with an overview of the most sought-after skills in HR. The skills are…
Check out our video above to learn more about HR trends for 2022! While 2021 was a year of reinventing HR and solidifying its new role, 2022 is going to be all about pushing the boundaries of how HR can add value. In this article, we will review 11 HR trends that are impacting the…
Far too often, organizations focus on financial metrics and return on capital investments instead of truly measuring the contributions made by talented employees. Revenue per employee remains one of the most important but often overlooked business and HR metrics. It’s a direct measurement of how talent is translated into customer value and is a must-have…