Helping retail organizations level-up their HR teams with modern HR skills

Build Relevant HR Skills at Scale with a Retail Focused HR Academy
Building an In-House HR Academy is not about learning. It’s about boosting the capabilities of your people and driving behavior change for the challenges your retail organization faces. Get your HR Teams to master:
– Sourcing & recruitment to attract top talent at scale
– DEI to build an inclusive workplace where everyone thrives
– Employee experience to reduce employee turnover
Our Tell-Show-Do-Apply learning methodology is designed to drive this by helping your people develop the necessary knowledge, skills, and experience.
The HR Capability Academy is a one-stop-shop solution to offer a personalized and relevant learning experience for your entire HR population with a focus on the unique challenges facing Retail HR.
Three steps to develop your Academy
The HR Navigator© is a three-step co-creation process that takes about two months to complete depending on stakeholders’ availability.
1. Future-Skill Assessment of Organization, Operating Model & Current Capabilities
First we benchmark your current skill levels and develop a thorough understanding of your specific people strategy, HR operating model, and work architecture, based on modern Retail HR challenges
2. Together we tailor your HR Capability Model
Based on the collected data and our 2025 HR framework, we create your HR Capability Model, the personas, and learning journeys. All fully tailored to your people strategy and business goals.
3. Tailor the Learning Paths to your Roles & Needs
The deliverables from the co-creation process are the starting point of the upskilling initiative. Behavior change is what you want to see. Our specialists will continue to offer support at every step to ensure the projects’ success.
Why AIHR?
Globally accredited & recognized
20,000+ Happy HR learners worldwide
Future-focused and human-centric
Ready-to-use templates for on the-job
How our HR Academy for Retail will close your skills gap
42% of retail associates are either considering or have already planned to leave the industry. Future-proof your HR department by closing the skills gap in an empirical and data-driven way.

Upskill, reskill & future-proof - Match your HR Academy to your needs
54% of HR employees need to be reskilled to meet the needs of the changing workforce.
Just think about the digital transformation and a new future of work that require HR professionals to develop totally new skill sets. Upskilling your existing people is the most effective way to future-proof your HR practices and your organization.

Choose from a 1000+ Capability-driven Learning Paths per role & strategy
The development of an HR capability academy starts by defining the relevant capabilities, identifying any skills gaps, and creating a competency framework tailored to your organization. Based on earlier experiences, we can start with the most essential HR capabilities for Retail today & in the future.
With our HR Competency Navigator we ensure that the academy matches your strategy & operating model, and matches the learning needs of the team member.

Give & Guide Continuous Career Development Opportunities
81% of HR professionals believe that learning should be continuous and that is definitely no different in a fast-moving space as Retail.
With AIHR’s ever-expanding curriculum, there is never a shortage of learning opportunities and your people will be enabled to keep up with changing capability requirements over time.
We've got all the tools to get you started
The HR Navigator© is a process for co-creating an HR capability model that works for your organization. The outcomes are three deliverables that will help you deliver on your HR priorities, drive HR transformation, and fully align HR with the organizational goals.
HR capability model
Your HR capability model translates the HR and organizational strategy into the specific competencies needed within HR. Our 2025 HR Competency Framework for T-Shaped professionals will be the starting point.
HR personas
The individual competencies defined in the capability model will be translated into 3 – 6 desired HR personas. Each persona represents various HR roles that require a similar skill set.
Learning journeys
After performing a skills gap analysis between the desired personas and the existing HR population, we will build learning journeys that show exactly how people will be trained to develop the required competencies.



See how Ahold-Delhaize implemented our HR Academy

- Vladimir Ionescu, Global Associates Development Manager
Set your team up for success
At the Academy to Innovate HR (AIHR), we help organizations transform their HR capabilities by equipping their HR team(s) with the modern and relevant skills in areas such as People Analytics, Digital HR, Business Partnering, and Employee Experience.
Real-world projects
Learn to apply knowledge, gain experience, and practice skills by working on real-world projects.
Personalized journeys
Each member gets their own personalized learning paths based on their current skill level and functional specialization.
Resources library
The AIHR resource library contains hundreds of advisory-grade templates and playbooks that provide on-the-job support
Live events
Keep up to date with the latest information and trends through exclusive bi-weekly events with leading subject matter experts.
Exclusive community
Join discussions, share best practices, and get the latest insights from ambitious peers across the world.
Pre & post-assessments
Identify development opportunities, get feedback, and track learning progress over time with pre and post-assessments.
Integration & Reporting
Integrate AIHR with your existing learning solutions through SSO and get detailed insights on adoption, progress, and usage.
Learning Consulting
A fully guided implementation process, kick-off session, and (optional) workshops by expert Learning Consultants.
Blended learning
Add a blended learning component with the optional live facilitated sessions centered around core HR skills.
Get a price quote
Do you recognize the need for upskilling and want to explore how AIHR helps you build high-performing HR teams? Or do you have specific questions? Let’s have a chat.
Click here to grab a slot on my calendar. Talk soon!




