Head of Employee Experience

3 minutes read
As taught in the Full Academy Access
4.66 Rating

The Head of Employee Experience is responsible for the design and execution of employee experience initiatives that contributes towards building a great place to work

Contents
Role family, salary range & work experience
Key responsibilities
Job description template
Detailed responsibilities & tasks
KPIs for this role


Role family, salary range & work experience

  • HR Role family: Solution Architect
  • Work experience: 8+ years

Key responsibilities

  • Supporting leaders in decision-making related to people management issues and ensuring compliance with processes related to HR (training and development, employee engagement, performance, career, pay, attraction and selection, etc.)
  • Analyzing people management indicators and developing initiatives from insights collected
  • Participating in the development or improvement of people management processes

Job description template

  • Develop and implement an employee experience strategy that aligns with the organization’s values, culture, and objectives
  • Partner with HR leaders to design and implement employee engagement programs that enhance employee satisfaction, retention, and commitment
  • Design and implement innovative employee-focused initiatives, programs, and policies that enhance employee experience
  • Ensure alignment of employee experience initiatives with the organization’s brand and culture
  • Develop and implement communication strategies to inform and engage employees about HR programs and initiatives
  • Work collaboratively with cross-functional teams to implement HR initiatives and improve employee experience
  • Conduct employee surveys and other feedback mechanisms to gather input and track the effectiveness of HR programs and initiatives
  • Stay abreast of industry trends, best practices, and emerging technologies in employee experience and engagement

Detailed responsibilities & tasks

  • Develop and implement an employee experience strategy that aligns with the organization’s values, culture, and objectives
  • Partner with HR leaders to design and implement employee engagement programs that enhance employee satisfaction, retention, and commitment
  • Design and implement innovative employee-focused initiatives, programs, and policies that enhance employee experience
  • Ensure alignment of employee experience initiatives with the organization’s brand and culture
  • Develop and implement communication strategies to inform and engage employees about HR programs and initiatives
  • Work collaboratively with cross-functional teams to implement HR initiatives and improve employee experience
  • Conduct employee surveys and other feedback mechanisms to gather input and track the effectiveness of HR programs and initiatives
  • Stay abreast of industry trends, best practices, and emerging technologies in employee experience and engagement

Detailed skills description

  • Develop and implement an employee experience strategy that aligns with the organization’s values, culture, and objectives
  • Partner with HR leaders to design and implement employee engagement programs that enhance employee satisfaction, retention, and commitment
  • Design and implement innovative employee-focused initiatives, programs, and policies that enhance employee experience
  • Ensure alignment of employee experience initiatives with the organization’s brand and culture
  • Develop and implement communication strategies to inform and engage employees about HR programs and initiatives
  • Work collaboratively with cross-functional teams to implement HR initiatives and improve employee experience
  • Conduct employee surveys and other feedback mechanisms to gather input and track the effectiveness of HR programs and initiatives
  • Stay abreast of industry trends, best practices, and emerging technologies in employee experience and engagement

KPIs for this role

  • Employee Engagement: Measure employee engagement through surveys and feedback mechanisms to assess the impact of programs designed to enhance the employee experience
  • Retention Rate: Track the retention rate of high-performing employees and analyze the reasons behind employee turnover
  • Onboarding Experience: Measure the effectiveness of the onboarding process, including time to productivity for new hires and their feedback on the process
  • Diversity and Inclusion: Track diversity metrics and analyze data to identify areas for improvement in building an inclusive culture
  • Training and Development: Measure the effectiveness of training programs and their impact on employee performance
  • Employee Satisfaction: Gather employee satisfaction feedback and identify areas for improving the employee experience
  • Employer Branding: Track the organization’s online reputation and analyze employee feedback on employer review sites
  • Wellness Programs: Measure the impact of wellness programs on employee productivity and absenteeism rates
  • Internal Mobility: Track internal job mobility and identify opportunities for employee growth and development within the organization
  • HR Technology: Measure adoption rates of HR technology and assess its impact on employee productivity and engagement


Contents
Head of Employee Experience

Are you ready for the future of HR?

Learn modern and relevant HR skills, online

Browse courses Enroll now