Centralized HR Services: Best Practices
Why did Hewlett Packard remove the field HR function at their company, and what’s the new role of HR Services? In this interview, Addie van Rooij, VP People Operations at Hewlett Packard, talks about transforming HR Services from having a strictly operational role to being the new strategic partner and a valued source of information, analytics, and strategy.
Van Rooij zooms in on their new approach to HR solutions, building centralized service lines that specialize in offering personalized & contextualized support for employees and managers.
In this video, we discuss:
- How to provide a personalized offering to employees with the help of digitalization
- How this system changes the role of HR
- What HR competencies are needed in this new HR function
Watch the full video to discover why it’s time for HR professionals to move away from having solely transactional and operational capabilities and develop analytical and project management skills.
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Erik van Vulpen
Erik van Vulpen is the founder and Dean of AIHR. He is an expert in shaping modern HR practices by bringing technological innovations into the HR context. He receives global recognition as an HR thought leader and regularly speaks on topics like People Analytics, Digital HR, and the Future of Work.
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