Measuring Human Resource costs (HR costs, also called Human Resource costing), is a key component of HR accounting. In this article, we’ll explain what Human Resource costing is, why you should measure costs, how to do it and why just measuring Human Resource costs is not enough. Traditionally, the human resource department has been regarded…
You’re an HR business partner and there’s been quite a buzz about HR analytics. Strap in, here are the five HR analytics questions you should know the answer to. We’ll start off with some more generic questions and will gradually dive into the more specific topics relevant to you towards the end. What is HR…
Lyndon Sundmark has been very active in the HR analytics space for the last few years. He has shared his passion for analytics in multiple articles and participated as an instructor in one of our online courses. Earlier this month, he has written a book titled ‘Doing HR Analytics – A Practitioner’s Handbook With R…
Big data, business intelligence, and HR analytics are three buzzwords that are frequently talked about. Do you really know what they mean? And what added value does big data and business intelligence bring to the field of HR? This article will explain everything you need to know to answer these questions using different examples. Big…
We all know that engaged employees work harder and make fewer mistakes. Employee engagement is, therefore, one of HR’s best-known metrics. Because it is so important, many HR policies focus on improving this key performance indicator. However, the big question is: is it worth it? This article will explain how you can find out whether…
The Human Resource dashboard and human resources report is an integral part of managing HR. Both tools are important for making informed decisions in HR. Why? Because it is hard to do so when HR business partners and other stakeholders lack insight into their own organization. Never fear, HR reporting can solve this! How? Well,…
Data cleaning is a key element in HR analytics. Before you can analyze your data, it needs to be ‘clean’. In this data cleaning guide, we will explain why data cleaning is important and how you can do it. At the bottom of the article we included a helpful data cleaning infographic. A common saying…
Customer service performance is a key business objective that boils down to making customers happy. But what makes customers happy? In this article, we will present the scientific research on the factors that influence customer service performance. This will help both HR and managers make better decisions that are proven to increase revenue. We also…
Employee performance metrics are key to tracking how well employees are carrying out their job. HR must have methods to measure the productivity and efficiency of employees. Tracking employee performance metrics benefit both the organization and the employee. We’ve listed 21 key performance indicators for employees that you should track, with examples. If you want…
HR analytics is exciting and offers great opportunities. Unfortunately, not all projects are successful, and a common reason for this is a lack of a structured approach towards analytics. The people analytics process cycle solves this. The people analytics process can be divided in five sequential steps. Every organization should take these steps in order…